Charmcite Terms and Conditions of Sale (Effective Date: January 4, 2025)

Welcome to Charmcite! These Terms and Conditions govern your use of our website and the purchase of products from Charmcite. By accessing and using our website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions apply to all visitors, users, and anyone who accesses or uses the website https://charmcite.com/ (“the Site”). By accessing or using the Site, you agree to be bound by these terms. If you do not agree to these terms, please do not use the Site.

2. General Information

3. Product Orders & Payments

  • Ordering Products: To purchase products from Charmcite, you must provide accurate information, including your name, billing address, shipping address, and payment details. By placing an order, you agree to pay all applicable fees, taxes, and shipping costs associated with your purchase.
  • Payment Methods: We accept payments through credit/debit cards and other secure payment methods as specified on the Site.
  • Product Availability: All product availability is subject to change. If a product is out of stock or unavailable, we will inform you as soon as possible.

4. Shipping & Delivery

  • Shipping Policy: All orders are processed and shipped from our location at 19441 Huggins Dr, Carson, California.
  • Delivery Times: Shipping times may vary based on the destination and availability. We aim to fulfill orders within the estimated timeframe mentioned at checkout.
  • Shipping Costs: Shipping costs are calculated at checkout and will depend on the shipping destination, method selected, and the total order value.
  • Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your package.

5. Returns & Exchanges

  • Return Policy: If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order. The returned items must be in their original, unused condition with tags intact.
  • Exchange Policy: If you wish to exchange a product, you may do so within 30 days of receiving your order, subject to availability.
  • Return Process: To initiate a return or exchange, please contact us at info@charmcite.com or use our return portal on the Site.
  • Refunds: Once we receive and process your return, we will issue a refund to your original payment method. Refunds typically take 5-10 business days to appear in your account.

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Site, you consent to the practices described in our Privacy Policy.
Privacy Policy: https://charmcite.com/privacy-policy

7. Intellectual Property

All content, materials, and trademarks displayed on our Site are the property of Charmcite or its licensors. You may not reproduce, distribute, or use any content from our Site without prior written consent from Charmcite.

8. Limitation of Liability

To the fullest extent permitted by law, Charmcite is not liable for any damages arising from the use of our Site or the purchase of our products, including but not limited to direct, indirect, incidental, or consequential damages.

9. Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed under the laws of the State of California, USA. Any disputes arising from or related to these Terms shall be resolved through binding arbitration, as outlined in our Privacy Policy.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the Site following any changes constitutes your agreement to the updated Terms and Conditions.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: