Privacy Policy (Effective Date: January 4, 2025)

At Charmcite, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, https://charmcite.com. Please read this policy carefully to understand our practices and your rights regarding your personal information.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

  • Personal Information: Name, email address, phone number, billing address, shipping address, and payment details.
  • Payment Information: We use secure third-party payment processors to process your payment details. Charmcite does not store your payment information directly.
  • Account Information: If you create an account, we collect username, password, and other account-related information.
  • Usage Data: Information about your interaction with our website, such as browser type, IP address, pages visited, and time spent on the website.
  • Cookies & Tracking Technologies: We use cookies, tracking pixels, and similar technologies to enhance your browsing experience.

2. How We Use Your Information

  • To Process Orders: We use your information to process and fulfill your orders, including payment, shipping, and customer service.
  • To Improve Our Services: Your information helps us understand how customers use our website, improving features, products, and customer experience.
  • To Send Communications: We may use your email to send you updates about your orders, promotional offers, newsletters, and other relevant communications.
  • To Protect Against Fraud & Abuse: We use your information to detect and prevent fraudulent activities and ensure the security of your transactions.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist with payment processing, shipping, marketing, and website analytics.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests, court orders, or government investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and personalize content. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.

5. Your Rights & Choices

  • Access & Control: You have the right to access, update, and delete your personal information.
  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in our emails.
  • Do Not Track: Our website respects your browser’s Do Not Track settings.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to request the deletion of your data, please contact us.

7. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. Charmcite is not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: